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I have a report to submit, but the error message states that a receipt, not a missing receipt affidavit, is required for a hotel restaurant expense. My director no longer has this receipt and the hotel cannot locate this. And there is a different hotel charge without a receipt, and the MRA is not recognized with this line item either.
How do I fix this situation in order to submit?
Thank you,
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@sdianems I looked at the report and there is no workaround for this that I can see.
I'm curious as to why the hotel cannot provide a copy of the hotel bill. It is very common for someone to need a copy of a hotel bill after staying, so for the hotel to say they cannot "locate" it seems a bit fishy to me.
I would try again with the hotel. They must have a copy of the bill in their system. If the person you speak with pushes back, I would ask to speak to a supervisor. Not having an electronic copy of someone's bill in this day and age is pretty unusual.
If they still won't provide it, then I would speak with someone who works in your Finance department or whichever department does the final approval of reports and see what they suggest to attach instead of the receipt.