Mass Changing login ID

[MicheleW]

Hello all. We are embarking on a project in which we will be changing all employees' Azure/Entra UPN to a different domain (based on a corporate merger). This will mean that all Concur login IDs will have to be changed, in coordination with the Entra ID change. 

The first question is whether this is possible via a mass change. The second question would relate to the best method for doing so. 

In my experience, there are two methods of making mass changes to employee data. The first one is this (frankly awful) process of creating flat delimited text files. CTE Customer Portal.

The second method is much more straightforward and involves downloading a template from Company Admin > User Administration > Upload File. With this method, I can provide key data such as first and last name and employee ID (for us, SAP vendor ID) and then provide just what is changing, i.e. login ID. This file can be in normal Excel format. 

Looking forward to your input. 

[KevinD · Accepted solution]

@MicheleW Okay, I had to ask a colleague about this. She said you must first use the 320 template to change Login IDs before using the 305 record template that would have the new Login IDs. 

[grodriguezproje]

Hello @MicheleW ,

I'm agree with @KevinD if you need help further i can guide you through 🙂

[MicheleW]

Thank you. Because I have struggled with this process quite a bit, I would accept any pointers on the 320 process!