JillPedRAS
Occasional Member - Level 1

Make all users active?

We were going to switch systems so I inactivated all users. The only active user is myself (admin). Now we have changed our mind, but I am unable to make all users active again using the spreadsheet export/import. When I try to export, I'm the only one that shows up. I checked all users off on the "manage users" screen and then tried to export, but still only I show up. How can I export inactive users to a spreadsheet?  I don't know how to check which version we have.  Below is what my manage users screen looks like if it helps.

 

 

JillPedRAS_0-1767971190586.png

 

1 Solution
Solution
KevinD
Community Manager
Community Manager

@JillPedRAS would you mind providing your solution for future reference, please? 

 

Also, it should be noted that the version you are on is our Standard version of SAP Concur. I mention this because the screen working with users in Standard is different from the screens in Professional. The Standard version allows for exporting all users right from the Manage User screens, where our professional version does not. What @cjmarimo is showing, is what to do if you are on Professional. 


Thank you,
Kevin
SAP Concur Community Manager
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View solution in original post

3 REPLIES 3
cjmarimo
Super User
Super User

hello @JillPedRAS 

 

In the user administration section, I see the option to select the employees’ status.
cjmarimo_0-1767977314220.png

 

 

 

To export them to a CSV, TXT, or XML file, go to Reporting → Travel Reports (To see this option, you must have the role "Cognos Professional or Commercial Author".)
cjmarimo_1-1767977563249.png

 

Select "Employee Details". Select Status=Not Active

cjmarimo_4-1767977860225.png

 

You can also view the same report in Cognos Analysis or Cognos Intelligence (To see this option, you must have the role "Cognos Professional or Commercial Author".)
.
 
cjmarimo_5-1767978167817.png

 

cjmarimo_6-1767978379758.png

 

cjmarimo_7-1767978412992.png

 

 

BR,

cj.


 

 


 

 
JillPedRAS
Occasional Member - Level 1

Thank you! we figured it out!

Solution
KevinD
Community Manager
Community Manager

@JillPedRAS would you mind providing your solution for future reference, please? 

 

Also, it should be noted that the version you are on is our Standard version of SAP Concur. I mention this because the screen working with users in Standard is different from the screens in Professional. The Standard version allows for exporting all users right from the Manage User screens, where our professional version does not. What @cjmarimo is showing, is what to do if you are on Professional. 


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.