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Belle
Occasional Member - Level 2

Looking for Feedback on ExpenseIt

Our company is currently considering adding the ExpenseIt feature to our SAP Concur setup, and I’d love to hear your thoughts and experiences.

 

If you’re using ExpenseIt:

  • How has it impacted your expense reporting process?
  • Has it improved efficiency for your employees and finance team?
  • Are there any challenges or limitations you've encountered?
2 REPLIES 2
KevinD
Community Manager
Community Manager

@Belle from my days of training our customers I can tell you that using ExpenseIt for out of pocket expenses is great for travelers as they can take a picture of the receipt immediately after getting the receipt and then have an entry with receipt created within two minutes. If they have Expense Assistant turned on, that item would be automatically added to an expense report. 

 


Thank you,
Kevin
SAP Concur Community Manager
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IanPidd
Occasional Member - Level 2

The idea is good, so we took based on a recommendation from a new hire who had used it before.  It has benefits for some straight-forward items especially in local currency cash reimbursed items.

 

However, for anything more, it comes with regular frustrations (e.g. duplicates where it doesn't link the generated expense entry, and the subsequent credit card feed; and currency misreads leading to vastly overstated unsubmitted expenses).  These generate a lot of noise from impacted users.  Most users are impacted in some way in each claim, so it largely offsets the benefits.  We have a steady stream of users wanting to know how to switch it off, despite offering advice on Combining Expense lines. 

 

It is expensive add-on, so for me, unless you have users wanting it, I would leave it until it improves.