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mrobertsngc
New Member - Level 1

Itinerary overlap - back to back trips

I have an issue when attempting to submit my second expense report. I had two separate travels (NJ -> Buffalo, Buffalo -> Owego). I am getting an overlap error due to the dates of the travel overlapping (Left Buffalo 5/4, Arrived Owego 5/4, Stayed in Owego from 5/4 to 5/7). Any help would be greatly appreciated on the best work around for this, thank you.

2 REPLIES 2
KevinD
Community Manager
Community Manager

@mrobertsngc well, I looked at your report. For future situations like this, although you traveled to two different cities, this is all one itinerary. It just has an extra leg. Itineraries are not required to be round trip, which means you can enter as many Departure and Arrival legs as you need. I know this doesn't help your current situation, but this is something to remember going forward. 

 

Since your first report is already fully approved, you cannot make any changes to it. I think what you need to do is create your travel itinerary for the second report and make the dates 05/05 through 05/07. The date of May 4th has been used and therefore cannot be used again. You did receive your daily allowance for that day. 

 

I would recommend speaking with your direct manager about what I'm proposing before actually doing it. The only other way to get around this is if you create a new report and do not say you need Travel Allowances, but again, I recommend you get permission from someone internally to do this. It would defeat the purpose of correctly calculating your daily meal allowance, so I wouldn't really recommend this method if it can be avoided. 

 

Unfortunately, things are a bit complicated with the one report already being fully approved.  


Thank you,
Kevin
SAP Concur Community Manager
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SamBates
SAP Concur Employee
SAP Concur Employee

While I cannot solve your current problem, I'm in product development at SAP Concur and would like to learn more about this multi-destination scenario to help improve our product going forward. In your case, do you consider this one trip with the same purpose, or do you consider each destination a different trip with a different purpose? 

If others have similar trip types, I would love to hear from you as well.