Itemisation and hotel rates different every night

[almainforma]

Can someone help me with submitting an expense where the 3 nights I stayed in a hotel were different rates, and system is not adding up for me + the itemization it's been a bit disastrous? Apologies in advance if this is not the right place to ask for help
Looking forward to hearing from you soon

Thank you

[KevinD]

@almainforma this is the correct place to ask for help and I know the right person to help you Me.

I am looking at your expense report and you haven't entered the hotel taxes for two of the nights. You need to go to your expense report, click on the Hotel expense to open the details. Next, click the Itemizations tab. When the  Itemizations open, click Create new itemization. Choose the appropriate hotel tax. You can combine all the taxes for that night into one amount. Fill out all other details, then save. Repeat for the remaining day. 

That should do it. Give it a try and let me know how it works out.

[almainforma]

Thank you so much for your response Kevin

Next step is, when I see everything has been itemized appropriately (or I think it has been) I can still see 4 alerts, and everytime I click on view the system does nothing for me... 

Please find attached what I can see but I cannot move forward, neither submit the claim

Not sure how I can submit my expense report

Also, if there's any other channel (faster such as Teams, live chat etc...) would also be much appreciated so I can submit them on time, my boss can approve them, then I can get that money back

Thanks again for your enormous help, much appreciated

[KevinD]

@almainforma open the expense entry and enter in a Vendor name. This will copy down to your itemizations. For some reason the field is required although it doesn't have the little red asterisk that shows it is required. 

Give that a try and see if the alerts clear up. 

[almainforma · Accepted solution]

Boom, MAGIC Kevin- thank you kindly for that simple (and crucial) tip!

Where can we share feedback about making that field mandatory/red asterisk so users don't break their heads and speed up the process when submitting expenses to get them reimbursed sooner rather than later?

Look forward to hearing from you

Thanks again!

[KevinD]

@almainforma your company's internal SAP Concur admin will need to request that field be shown as required. If you aren't sure who that is, I suggest speaking with your direct manager to see if they know.