This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
- Mute
- Subscribe
- Bookmark
- Report Inappropriate Content
Issue with submitting expense report
Hi all -
Any tips on being able to submit my expense report? Recently booked through concur for my travels but cannot submit my airfare.
“You have an e receipt or travel data but no matching credit card transaction. Please wait until your credit card transactions imports…. (It’s been about 1-2 months). Thanks!
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
- Mute
- Subscribe
- Bookmark
- Report Inappropriate Content
@1076195 in this scenario the resolution about 99% of the time is that the Airfare card transaction was submitted on a previous expense report. I suggest going back and looking at your past reports to see if the Airfare is there. I'm pretty confident it will be, but if not, let me know and I'll go in and snoop around a bit. 🙂
If you do find the Airfare on a previous report, just delete the item you mentioned off your current report, then delete it from your Available Expenses. It's not an actual company card charge, so you should be able to delete it.
Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
- Mute
- Subscribe
- Bookmark
- Report Inappropriate Content
If you don’t mind looking - thanks. It was not on my previous report.