Tanahmed
New Member - Level 1

Issue with creating expense report in Concur

I am making a business travel, and will visit multiple places during the same visit. So, I created my first expense report for the first visit from 5 sep to 10 sep. On 10 sep I went to the second visit and stayed there until 17 sep. 

 

I created my first expense report start date: 5 sep and End date: 10 sep, and i submitted it and also got it approved. 

for the second expense report, when I insert the start date: 10 sep, the system does not accept it saying this date overlaps with another trip, and does not let me proceed to complete my expense report. 

 

How do I fix this problem?

3 REPLIES 3
KevinD
Community Manager
Community Manager

@Tanahmed i'm looking at your latest report and there is a travel allowance itinerary assigned to it, but the dates are 8/31 to 9/13. I don't see anything with the dates you provided. I don't see any other active report in your profile. 

 

When I see some things that don't seem quite right, I have to ask...are these your reports or are you working on someone else's or did you get the issue resolved? 

 

 


Thank you,
Kevin
SAP Concur Community Manager
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Tanahmed
New Member - Level 1

Hi @KevinD you are right, I just did not put the exact dates earlier.

The exact dates are:
1st trip: 31.08 - 13.09
2nd trip: 13.09 - 21.09 (this is the expense report one I am having problem to create)
3rd trip: 21.09 - ..... (not yet confirmed) 

KevinD
Community Manager
Community Manager

@Tanahmed unfortunately since your one report is submitted and fully approved it cannot be changed. For the one report, you might just have to enter the itinerary with starting date 9/14. Since you already used 9/13, that date cannot be used again. 

 

You could also ask your finance department what they suggest. For future reference when you have back to back trips, you can create a multi-leg itinerary so you don't have this issue again. 

 

 


Thank you,
Kevin
SAP Concur Community Manager
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