Hi,
I’m seeing more and more cases where SAP Concur’s AI has difficulty interpreting hotel invoices correctly.
For example, an invoice may contain the following lines:
Room Charge: $158 Room MAT: $9.48 Room HST: $21.77 Eco Fee: $2 HST Eco Fee: $0.26
When entering the expense, the amounts should be allocated as follows:
1.01 Hotel: Room Charge 1.02 Accommodation Taxes: Room MAT and Eco Fee, with a separate line for each amount
Based on my understanding, Room HST and HST Eco Fee should not create additional 1.02 Accommodation Taxes lines, since these amounts are sales taxes calculated on the 1.01 and 1.02 expense types.
Is anyone else experiencing the same issue with SAP Concur?
Copy screen here
When I try to attach a screenshot of my example, Concur displays the following error message:
“Sorry, we could not complete your last action. Please try again later.”
