Issue with Hotel Expense Allocation

[dmarcouxPJC]

Hi,

I’m seeing more and more cases where SAP Concur’s AI has difficulty interpreting hotel invoices correctly.

For example, an invoice may contain the following lines:

Room Charge: $158 Room MAT: $9.48 Room HST: $21.77 Eco Fee: $2 HST Eco Fee: $0.26

When entering the expense, the amounts should be allocated as follows:

1.01 Hotel: Room Charge 1.02 Accommodation Taxes: Room MAT and Eco Fee, with a separate line for each amount

Based on my understanding, Room HST and HST Eco Fee should not create additional 1.02 Accommodation Taxes lines, since these amounts are sales taxes calculated on the 1.01 and 1.02 expense types.

Is anyone else experiencing the same issue with SAP Concur?

Copy screen here

When I try to attach a screenshot of my example, Concur displays the following error message:

“Sorry, we could not complete your last action. Please try again later.”

[samasuraj]

Hi @dmarcouxPJC 

Topic: Issue with Hotel Expense Allocation

Please check the below. Hope this helps.

——-

Your proposed allocation makes sense if it matches your company’s configured tax treatment.

The expense codes are company-specific.

Concur’s hotel and tax settings determine how these amounts should be recorded.

Charge	Expected allocation
Room — $158.00	1.01 Hotel
MAT — $9.48	1.02 Accommodation Taxes
Eco Fee — $2.00	Separate 1.02 Accommodation Taxes line
HST — $21.77 and $0.26	Applicable sales-tax fields, if configured that way

All amounts must reconcile to $191.51 without counting HST twice.

——-

The screenshot upload error is a separate issue. Try uploading a saved PNG/JPG through the image button instead of pasting it, or retry in another browser.

Thanks & Regards

—

Samantha Prathikantam

SF_EC & ECP / SAP Concur Consultant