Issue Claiming Expenses

[jbrin]

Hi,

I'm having an issue that I never had before. I'm trying to claim an expense for fuel and breakfast but I get the following error:

1) Fuel - (Didn't have this issue before

Error: The Vehicle Type you have selected is associated with Expense Type "No Fuel Card Available Or Not in car allowance". Kindly ensure your Vehicle type is set up correctly in your profile (settings>personal car>vehicle type) OR select the appropriate Expense Type to claim your expenses. If updates are made, a new expense claim should be created.

2) Breakfast Expense - (Didn't have this issue before either)

Please provide the following id to client support: 5566d497-fe4e-421a-b83f-cd92bf1bdfc1

Any assistance would be highly appreciated. 

[KevinD]

@jbrin I don't see any unsubmitted reports in your profile, so did you resolve your issue? 

[samasuraj]

Hi  

Topic: Issue Claiming Expenses

Please check the below. Hope this helps.

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These appear to be two separate issues:

 1. Fuel Expense – Vehicle Type Validation

The error indicates a mismatch between your selected Vehicle Type and Fuel Expense Type.

• Navigate to Profile Settings → Personal Car → Vehicle Type and verify your vehicle configuration.
• Ensure the selected Fuel Expense Type matches your company's vehicle allowance and fuel-card policy.
• If you update the vehicle configuration, create a new expense report, as instructed by the validation message.
• If the settings are correct but the error persists, ask your Concur Expense Administrator to review the applicable expense policy and validation rules.

2. Breakfast - System Error

The reference ID is not sufficient to identify the underlying cause.

Contact your company's Concur Support team and provide the exact reference ID:

5566d497-fe4e-421a-b83f-cd92bf1bdfc1

Include a screenshot, the expense report ID, and the approximate time of the error.

Recommendation: Since both issues appeared unexpectedly, ask your Concur Administrator to check whether any recent expense-policy or configuration changes affect your account.

Thanks & Regards

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Samantha Prathikantam

SF_EC & ECP / SAP Concur Consultant