ICS Connection Detokenization error

[sachuamin]

Hi All,

After S4 HANA Upgrade to 2023 we are getting detokenization error in S4 setup. I have created concur case, after few discussion they asked to check with SAP as this issue is from SAP end. Can anyone encountered this type of error and if yes what is the steps to fix this. 

Thank you

Satheesh

[KevinD]

@sachuamin maybe my colleague @Andras can provide some help here.

[Andras]

Hi @sachuamin 

Hi Satheesh,

Based on the details provided and the specific nature of the error occurring after your S4 HANA upgrade, it would be best to continue your investigation with SAP Support. They have the tools and expertise to address issues related to SAP systems and integrations, especially after major upgrades like this.

Make sure to provide SAP Support with detailed information about your setup, including:

• The SAP system version you are using (ECC or S/4HANA On-Premise/Cloud).
• Whether you have a middleware or direct connection.
• Previous success or failure of the detokenization process.
• Any specific error messages or logs that could help diagnose the problem.

SAP Support will be able to offer more insights and potentially identify if there are any known issues or patches related to the S4 HANA 2023 upgrade that could resolve the issue.

Let me know if there's anything else I can do to assist!