Sutton
New Member - Level 1

How to match an expense within a batch

Hello. I am new here, so forgive me for my clunky question, but I have created a new monthly expense adding in my 12 line items. I have attached the pdf expense receipts, but I keep getting an error message on each stating that the receipt doesn't match the entry.  I see the price matching what I entered, so I am doing something wrong. Can someone help me, please?

Thank you

Sutton

1 REPLY 1
KevinD
Community Manager
Community Manager

@Sutton I see several items showing as Pending Card Transaction. I also see one entry that was paid for on a Wells Fargo Visa. Were all the pending items paid for on this same card as well or did you use a different form of payment for these items?

I looked at one of your other reports and I see that you entered an expense for FedEx as Out of Pocket. So, if you paid for all the FedEx expenses on a card that was not the Wells Fargo Visa, then you can change Pending Card Transaction to Out of Pocket for the payment type. 

 

If you did use the Wells Fargo Visa that I see you used for other expenses for all of these, then those transactions haven't come into SAP Concur yet for some reason.

 

I'll await your reply. Without knowing all the details, I can't give you a 100% accurate response. 🙂


Thank you,
Kevin
SAP Concur Community Manager
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