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salguzman517
New Member - Level 1

How to expense a refund

I recently stayed in a hotel, I noticed that they were charging my personal card instead of my coporate card. When I inquired about it they refunded my personal card then charged my corpoare card one lump sum. How do I expense the charge?

1 REPLY 1
KevinD
Community Manager
Community Manager

@salguzman517 are you referring to the Hampton Inn hotel stay for the month of May? If so, I can you see you have four charges from the Hampton Inn that are corporate card charges that cover the entire month of May. I also see that this report is submitted, so I don't see any issue. Why do you think they charged one lump sum? Are you referring to the item sitting in your Available Expenses that says Pending Card Transaction with the amount of $5,172.48? If so, that is not an actual card charge, that's why it is listed as Pending Card Transaction. All the card charges for the hotel are on the May Expenses report you already submitted. 

 

As for expensing a refund, when the incorrect charge is on a personal card and you received the refund, that isn't anything you would submit using SAP Concur. Now, if you submitted the expense as an out of pocket expense and received a reimbursement from your company,  you would need to pay back your company, once the refund occurred. I don't see this as the case here, though. Is that correct?


Thank you,
Kevin
SAP Concur Community Manager
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