How to add an expense paid by the company? Travel Expense Report

[Domlaezza14]

Hi everybody,

I added an Expense report in October 25 and got my refund. Nonetheless, I did not add the expense paid by the company for the train ticket, and today I have received this email:

"In your travel expense system Concur, there is/are 1 outstanding company‑paid transaction(s) that is/are older than 105 days and have not yet been submitted."

If I try to submit another travel expense report by selecting the invoice, the system does not allow me as there was already a report for those days.

Any ideas or suggestions?

Thank you a lot.

Domenico

[KevinD]

@Domlaezza14 I spent about 10 minutes trying to find your SAP Concur profile based on the company name and email you provided, but I couldn't find it, so I'm guessing the email you have here on your community profile isn't the username you have in SAP Concur. I was wanting to take a look at the expense.

Anyway, when you create a new expense report, are there date fields where you enter the start and end date of your travel or something similar? I'm guessing you are getting an error message that says the report dates overlap with another report, is that correct? 

[Domlaezza14]

Hi Kevin,

Thank you a lot for taking the time to look into it. My full name is Domenico Laezza, maybe this helps.

This is correct, if I try to open a new expense report, I get an error message. To cover that outstanding transaction I opened a new expense report with fictious dates so that it could be reported.

Is this a valid solution?

Thank you a lot.

Domenico