I need your guidance regarding a hotel expense in Concur. The hotel accidentally charged my corporate card twice and later refunded the duplicate charge.
In Concur, I can see the hotel charge and a corresponding transaction where the amount appears in brackets. Could you please confirm whether the amount in brackets represents the refund/credit and advise how I should process both transactions when submitting my expense report?
Could you also advise whether I need to take any specific action if there is a difference between the posted amounts due to currency conversion?
Thank you for your support.
