How do I get my Card Transactions reloaded?

CLPhillips

I logged into Concur I saw my 4 transactions. Uploaded the receipts which duplicated to 8. Deleted the 4 duplicates that had been raised and it deleted all 8 which included the original transactions. I need the transactions reloading into Concur to easily sort my expenses. I have contacted the Card company and they said this isn't for them to resolve its for Concur to pull in the transactions again. Please can you tell me how to instigate this.

KevinD

@CLPhillips your company's credit card admin can rerelease the transactions for you. Card admins are usually in the Finance, Accounting, Payroll or HR departments. I would start with the Finance department, then go from there.

Thank you,
Kevin
SAP Concur Community Manager
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