cancel
Showing results for 
Search instead for 
Did you mean: 
skonzem
Occasional Member - Level 1

Hotel expense that was already paid still showing in 'Manage Expense' unable to delete

Received message after hotel expense posted & started processing expense that hotel was to be booked through Concur. I put in notes specifically stating I made reservation through Concur system with details. Also took snapshot of hotel receipt before posting into system and also received e-receipt from hotel as well.  System shows full hotel bill paid to corp card. As of today, expense still shows as 'pending card transaction' & will not allow me to delete. Message states: "Your company does not allow the following types of expenses to be deleted: Card Charges / Reservations. To remove these types of expenses from Available Expenses, you can move them to a report and submit them as personal expenses."  Since this expense is already verified as paid, how to I remove it from my 'Manage Expense'?  Thank you.

0 REPLIES 0