dawnrk
Occasional Member - Level 1

Hotel credit

I had reserved my hotel but did not end up traveling and my coworker was given the reservation. The hotel accidentally charged me as a no show but then offered to credit the charge. I have no receipts as I never traveled. How do I submit the charges with no receipt as it wont let me do the no receipt declaration. 

2 Solutions
Solution
KevinD
Community Manager
Community Manager

@dawnrk you could try taking a screenshot of your credit card statement showing both charges and attach that instead of the receipt then use the Comment field to explain the circumstance.


Thank you,
Kevin
SAP Concur Community Manager
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Solution
KevinD
Community Manager
Community Manager

@dawnrk Maybe use a different expense type for the credit so you don't have to itemize it. Maybe use Miscellaneous, Other or whatever your company has as a "catch all" expense type. Use the Comment field to explain.


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post

3 REPLIES 3
Solution
KevinD
Community Manager
Community Manager

@dawnrk you could try taking a screenshot of your credit card statement showing both charges and attach that instead of the receipt then use the Comment field to explain the circumstance.


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
dawnrk
Occasional Member - Level 1

Thank you for the great suggestion. I am not sure how to itemize the dollar amount in the credit as there is a $10.04 discrepancy due to the different exchange rate.

Solution
KevinD
Community Manager
Community Manager

@dawnrk Maybe use a different expense type for the credit so you don't have to itemize it. Maybe use Miscellaneous, Other or whatever your company has as a "catch all" expense type. Use the Comment field to explain.


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.