Hotel Expense Itemization

[dvasyl]

Dear Concur Community,

Our company recently conducted a survey asking employees about their satisfaction with Concur. One of the most common concerns was that hotel itemization in the Expense module is among the most time-consuming tasks.

I’ve read on this forum that it is possible to disable itemization. However, I understand that it may be necessary for certain types of analysis, such as tracking nightly spend.

So, my question is: what is considered best practice in the market? Do most companies in North America and Western Europe require mandatory hotel itemization, or is it commonly optional?

[KevinD]

@dvasyl I'll let others chime in as well, but all I will say is that Hotel itemization being required is the default setting when a new SAP Concur site is spun up, which we likely do because it is a best practice.