Hello,
I am new to SAP Concur, and our university recently adopted the system. I am preparing an expense report on behalf of a faculty member (not for myself) and have completed all required reimbursement information, including:
- Business purpose statements
- Required comments and justifications
- Receipt attachments
- Expense allocations
At this point, I am receiving the following error message when attempting to submit the report:
"ACTION: Travel Authorization must be completed prior submitting a travel expense report."
The information I have is:
- Expense Report Number: 1QSQ5F
- Travel Authorization Number: C3LF
My understanding is that Travel Authorization C3LF has already been approved. However, I cannot find any location within the Expense Report to associate or link the Travel Authorization to the report. There does not appear to be a field where I can enter the Travel Authorization number.
My questions are:
- If the Travel Authorization is already approved, why would I still receive this error?
- How do I verify whether the Expense Report is correctly linked to Travel Authorization C3LF?
- If the Expense Report is not linked, where in Concur can that connection be made?
- Are there any other common causes of this error?
I've attached a screenshot of the error message for reference. Any guidance would be greatly appreciated. I've spent quite a bit of time troubleshooting this and feel like I'm missing a simple step somewhere.
Feeling demoralized as I have spent too many hours on this one expenditure report. Please let me know if this is better suited to be posted in another Concur forum. Thank you!
