simonadide
Occasional Member - Level 1

Help me clarify: I have 4 active Profiles for my company.

Hello,

 

I have an issue submitting my expense report. Concur is unable to match with the card. The card expenses are not loading.

I reached out the Card issuer and they asked me to provide my profile name that starts with FPCS# or CCDS#.

 

Apparently I have 4 active profiles. Can I please have this clarified?

- Am I supposed to have only one active one?

- Which one is the vallid one?

 

The card payment is overdue and I would appreciate your support in clarifying this.

 

Regards,

Simon

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