HELP MY EXPENSE DO NOT MATCH BY .01 CENT

[valenzoGEHC]

I am un able to summit my expenses because my expenses do not match by .01 cents. However, the total amount and total requested matches. I have tried everything. Since I am only able to summit costs up to ONE decimals I am unable to allocate those .01 that I am missing.

Is there a way to overwrite the .01 cents so I can summit expenses??

THANKS FOR YOU ADVICE

V

[Munari_alEXPert · Accepted solution]

dear @valenzoGEHC 

I guess you are referring to an itemization of hotel that if you itemize e.g. 200 USD by 3, you can't have a complete balance and have a 0.01 USD of unbalance.

To "fix" this mismatch go on the expense itemized, and in one of the line you add a 0.01 USD or which currency is the mismatching for and press Save. The expense should be than not showing you any warnings.

Please try and let me know how it goes. Thank you.

[Munari_alEXPert · Accepted solution]

dear @valenzoGEHC 

I guess you are referring to an itemization of hotel that if you itemize e.g. 200 USD by 3, you can't have a complete balance and have a 0.01 USD of unbalance.

To "fix" this mismatch go on the expense itemized, and in one of the line you add a 0.01 USD or which currency is the mismatching for and press Save. The expense should be than not showing you any warnings.

Please try and let me know how it goes. Thank you.

[BigPuma65]

Here is my issue; I am off by $0.01, but the itemizations are spread across 2 night. I can't enter $0.005 per night. If I adjust by one cent it is multiplied by 2 nights, and I end up being off on the other side of being balanced. Please help! 🙂

[BigPuma65]

Actually found the solution here:

https://community.concur.com/t5/Concur-Expense/Hotel-Expense-Itemization-with-different-daily-rates/... 

[KevinD]

@valenzoGEHC Hello there. I went into your account and did not see any open expense reports. I take it your issue was resolved. Yes? 

[valenzoGEHC]

Dear Kevin,

That´s correct. I follow advice from Alessandro Munari and it works just fine.

Thanks

V

[Sydnesue]

Sometimes the tax amount shown on the hotel receipt displays as a rounded number, but adds the full string of digits in the background and the TOTAL ends up being a penny more.  If that scenario happens, we just itemize an extra penny and explain it.

[valenzoGEHC]

Dear Sydnesue,

Thank you for your advice. Great Advice case has been solved.

Great place to learn more about SAP Concur.

best regards

V

[valenzoGEHC · Accepted solution]

Dear Alessandro,  Thank you very much for your advice. It works fine!

I had to explained the movement but, at the end everything was correct.

Thank you so much,

V