HELP! CC payment type suddenly "not linked"; causing financial posting error

[lstone]

I reached out to Concur support and they thought the issue was the 3rd party app we use (Wipfli) to bring  credit card expenses into Sage. Wipfli says it's not on their end.  Concur says they can not help me.  ISee screengrab below.  I'm missing the option to select our ERP account.  It has been linked for over a year now, I don't know what happened. Has this ever happened to anyone?

Here is a Screen grab of the convo:

[KevinD]

@lstone have you contacted Sage about this? I looked at your site and it shows you are connected to Sage. 

[lstone]

Yes. They can't find anything wrong on their end. I also contacted Wipfli, which is the third party cloud service we use to bring our expenses from Concur into Sage. They said there's nothing they can detect on their end.