Getting an Expense approved with available Expense Type

[Angela5]

I have submitted an expense and continue to get rejected because the request to add the Expense Type as 'hotel'.  When I select the Expense Type drop down, there is no 'Hotel' option.  I'm receiving automated responses saying, use miscellaneous expense for parking... but select 'Hotel' for 'Hotel' expense which is not available.  How do I resolve this issue?

[PoojaKumatkar]

Hi @Angela5 ,

Can you please check below 2 points:

1. Search if there is any different naming convention used for Hotel expense type such as Accommodation or lodging etc. If yes, you can use that expense type.

If no, check point 2. 

2. Check whether your other colleagues also getting same error and what expense type they are using.

Also, if possible can you please provide screenshot of all available expense types list. Lets see if we find any similar expense type. 

[KevinD]

@Angela5 Okay, I took a look at your report and you have Non Travel Expenses selected as the Expense Category. See screenshot. This is why Hotel isn't an available option, it is an travel expense. Now, I went in and tried to create a new report using Travel Expenses (US & Canada) as the Expense Category, but most of the required fields are grayed out, which is a bit odd. In looking around a bit more, I believe that to be able to use the Travel Expenses (US & Canada) Expense Category, you need to create your expense from an Approved Request. 

That's all I can think of based on what I saw. I see you do have two approved requests, but I think they are already assigned to reports. You might need to create a new travel request, submit it, get it approved then create an expense report from the approved request. Give that a try. 

[Angela5]

The original expense report for this travel was inadventently submitted before I added the hotel and parking expenses.  The meal expense has been paid and the report closed.  I can no longer submit a Travel Expense using this TAS #.  I raised an issue and was advised to submit as a non-travel Miscellaneous Expense.  I've provided all screenshots of approvals, delayed responses and continue to get told I'm doing it wrong.  The issue is; how do you submit an additional expense on a closed expense report?