Follow-up travel with wrong expense ratio?

christian-heck

I am new to Concur. If this question has already been asked in the forum, I apologize in advance.

I have created a trip to a customer with an overnight stay. The trip starts on a Monday and runs until 12 noon on Wednesday.

On Wednesday, I leave at 12 noon on the customer site for a sales appointment in Munich. I stay overnight there again and then return to the office the following day (Thursday).

Unfortunately, Concur only charges me the expense rate of 14 euros for Wednesday, even though I was on the road all day.

What am I doing wrong? I have attached the screenshots.
Thank you for your help.

KevinD

@christian-heck are you entering this as one travel itinerary or two? This will help me provide some possible assistance.

Thank you,
Kevin
SAP Concur Community Manager
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christian-heck

Hi Kevin,

I have two travel opjects. The first was for a customer project, the second was internal and should go to our sales budget.

Greetings,

Christian

christian-heck

Hello Community,

can anyone please give me a hint, how we can solve this issue?

Any help is highly appreciated.

Christian