Financial posting failed

[Roze]

Hello everyone, 

i hope everything goes well for you 

I’ve submitted my hotel expense report , my manger approved it , but I’ve found this notification : 

⚠️Financial posting failed , check audit trail for detailed error messages 

Checking audit trailer : I have this description : 

posting failed. 063 (CTE _FIN_POSTING ) : No Vendor found for Concure employee ID 

what should I do ? 

Thanks in advance 

[Thasween]

Hi, I have the same "Financial Posting Failed".

Would you pls be able to help here

[DDS]

Question, what if you are the processor! What do you do? 

[hgu75]

i have get the same issue, posting failed. no vendor found concur for user id...

 I wonder what is needed!?

[KevinD]

@hgu75 Your site administrator will need to complete the Vendor ID for you on your profile. I'm sending you a private message with a name.

[KevinD]

@dealycont I wasn't able to find the company name you have listed and I cannot find your profile based on your email address provided.

I cannot do much about financial posting fails, but if you go to the expense report and open it, click Report Details. Select Audit Trail. You will see here an explanation of why the posting failed. If you could either screenshot the explanation or type it here I can maybe try and provide some insight. 

[jhope]

I have had this problem but it has been where employees haven't claimed expenses before and therefore not set up as a Vendor account for the expenses to feed into to be paid.  

If you have claimed exps before, then not sure.

[pitchayapac]

@KevinD Please help solve the problem. I have the same issue. I submit expense and it appears alert! 2 point below; 

 

[KevinD]

@pitchayapac please read this post I made a couple of weeks ago, please: https://community.concur.com/t5/Concur-Expense/Missing-a-Reimbursement-Payment-or-Received-a-Financi...

[stefanb]

I read the upper post about contacting HR department or the financial department.
In my case I made a request within companymethods on november 7th with the same problem. ( No valid vendor found for .... )
But without any solution or feedback.

Could you provide me the site administrator so I could direct message the correct person.