Expenses paid with personal card coming in as Pending Card Transaction

[mrober11]

When I scan receipts in the mobile app, they come in with a default payment type of Pending Card Transaction. Is there a way to change this to default to Cash/ Personal Card? I understand I can change the payment type, but to do that, I have to move it out of the expense report back to available expenses to change it. It is even more complex if the expense is combined with another expense (reservation and/or e-receipt) because there is not an option to change the payment type.  

Any guidance would be appreciated.

[KevinD · Accepted solution]

@mrober11 Interesting that it appears your company has locked down the Payment Type field. 

You won't be able to have the default changed to Cash/Personal Card. The reason for this is the way your company configured the site and because you have an assigned corporate credit card. I noticed though that you are not using the corporate card for expenses. If you aren't going to be using your corporate card, you could ask to have it unassigned from you in the system. This might then stop items from coming in as Pending.