Suza123
Occasional Member - Level 2

ExpenseIt

Hello,

Is anyone else having an issue with Expense it? When you use the feature in your Mobile app to create an expense, the receipts are not available in the preview of the report. It gives this instead:

Suza123_2-1793298359945.png

You can see the receipt when you click on the expense but it's not available under the "manage receipts" tab. The most concerning part is when looking back at a processed report the image says Receipt Not Available and there's nowhere to see that past receipt.

Suza123_3-1793298531711.png

Would be odd if this is only affecting us.

Thanks!

1 REPLY 1
KevinD
Community Manager
Community Manager

@Suza123 you should submit this to Concur Support so they can look into it. 

 

Does it stay like this permanently or does it eventually show up? Also, what do you see when you view these expenses in the web version? Is the receipt showing there?


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.