ExpenseIt failing to read receipt and create expen...

Motoman2112

When using the ExpenseIt function to log screenshot/ pdf receipts I have added, it will process for multiple minutes and then stop as if it’s complete

After this, the expense is not posted, and the receipt is gone

I have software version

10.22.0.2505270305 on IOS. I’ve only had this problem before when I have bad internet service. Tonight that is not the case

KevinD

@Motoman2112 are you still having this issue? If so, can you type out the exact steps you are taking to capture the receipt, please? There might be another way to accomplish what you need.

Thank you,
Kevin
SAP Concur Community Manager
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ExpenseIt failing to read receipt and create expense