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Hi there,
I'm relatively new to SAP expense reporting.
I've a parking charge used on my personal credit card where the receipt didn't print from the ticket machine.
I believe I have selected all the correct options when creating this receipt, including not adding an attachment/receipt to the expense, and selecting no receipt when saving the expense.
When I go to tick the box of the relevant expense > manage receipts > missing receipt affadavit, this screen comes up and doesn't allow me to create the MRA.
What am I doing wrong?
Thanks.
Can't select MRA
Expense
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
Hi @lark1954 ,
Can you please check if you are getting receipt icon against parking expense type. Similar to the shown in below sample screenshot.
If yes, then select receipt status as receipt/tax receipt in expense entry and save. Now select the expense >> click on manage receipts >> you should be able to see parking expenses for the MRA.
If no, it means receipt is not required for that particular expenses. Hence, no need to attach MRA.
Note - MRA only works for those expenses where receipt is required (receipt icon should be visible) and when receipt status is selected as receipt/tax receipt but receipt is not attached.
If this answers your query, then please mark solution as accepted.