Expense with no receipt - tried to submit MRA and it doesn't give me the option to create a MRA

[lark1954]

Hi there,

I'm relatively new to SAP expense reporting. 

I've a parking charge used on my personal credit card where the receipt didn't print from the ticket machine. 

I believe I have selected all the correct options when creating this receipt, including not adding an attachment/receipt to the expense, and selecting no receipt when saving the expense.

When I go to tick the box of the relevant expense > manage receipts > missing receipt affadavit, this screen comes up and doesn't allow me to create the MRA. 

What am I doing wrong?

Thanks.

Can't select MRAExpense

[PoojaKumatkar]

Hi @lark1954 ,

Can you please check if you are getting receipt icon against parking expense type. Similar to the shown in below sample screenshot.

If yes, then select receipt status as receipt/tax receipt in expense entry and save. Now select the expense >> click on manage receipts >> you should be able to see parking expenses for the MRA.

If no, it means receipt is not required for that particular expenses. Hence, no need to attach MRA.

Note - MRA only works for those expenses where receipt is required (receipt icon should be visible) and when receipt status is selected as receipt/tax receipt but receipt is not attached.

If this answers your query, then please mark solution as accepted.

[lark1954]

Hi Pooja and Kevin, 
Thank you for your replies.

Upon checking, I do not have the receipt icon present. However, my company's policy always requires a receipt to be attached, otherwise you must provide a MRA (which I still cannot select). I'm still a bit confused as submitting this expense without  a receipt or MRA will not be accepted by my company, and be returned to me.

Thanks

[KevinD]

@lark1954 I was going to say the same thing as @PoojaKumatkar . I just looked at your report and this expense does not require a receipt. That is why the MRA is not available. 

[lark1954]

Hi Kevin,

I have just troubleshooted this with my manager and have managed to submit the report.

I wasn't aware that there was a dollar value where a receipt is not required, therefore there can be no creation of a MRA. Is it $20 and under, and is there a link to where we can find this info? It would be super super handy if perhaps a information box cropped up when trying to create a MRA for a missing receipt that totals less than whatever the stated amount is. Otherwise the box not giving you a reason to create it is a little unclear.

Thank you!

[PoojaKumatkar]

Hi @lark1954 ,

To show $ threshold limit condition for MRA just for user information purposes, adding a tool tip msg at expense type level or triggering warning msg on expense entry save is feasible , however, this is totally your company's decision whether to add it or not. 

You can check this with your company Concur administrator.

If this answers your query, then please mark solution as accepted.