Expense submittal ERROR due to Credit transactions over 30 days needed?

[MJS]

This is the error I see when attempting to submit an expense report:

Error: This expense report cannot be submitted until all exceptions with red flags are resolved. To view the report-level exceptions, click the Report Header link. To view the entry-level exceptions, click the expense type (link) associated with the flag. To view the exceptions associated with itemized expenses, click the View Itemization link associated with the flag.

This is the follow-up to the first error.

Error: You cannot submit this report until all Credit Card transactions 30 Days or Older are added to the report. 

All the expenses have receipts attached to them.

[KevinD · Accepted solution]

@MJS give this video a watch: https://www.youtube.com/watch?v=H7bJAYIKDDw&list=PLLNSVdjqNPVvTUAILmiLTD8HscOFTzKVp. 

It shows how to clear this exact error. 

[MJS]

I followed the video, made a separate expense folder for charges > 30 days. Then I moved those > 30 day charges into that folder. Then I attempted to submit the original expense that does not have any expenses over 30 days and it still won't go through because I'm still getting this error: 

Error: You cannot submit this report until all Credit Card transactions 30 Days or Older are added to the report. So I took them out and it still wants them in. I'm frustrated and I can't find a phone # for a human to talk to.