Expense for trip I didn't take

[cwshaw]

I just received an Expense Assistant Summary email for a trip I didn't take. Who do I contact to get this resolved?

[KevinD]

@cwshaw Maybe turn off Expense Assistant and then see if you receive any other emails. See screenshot below. Did the summary email have the name of the traveler by chance? The only thing I can think of is if your email address is somehow on someone else's profile as a delegate or something like that. 

[cwshaw]

Hello Kevin,

Thank you for the suggestion, but I don't see that option on my screen:

I did call Amex and they said they don't see any charges on my card, so perhaps my name was somehow entered by accident?

[KevinD]

@cwshaw it is there, the wording is different. See screenshot below.

[cwshaw · Accepted solution]

Hello Kevin,

Thank you for highlighting that. I stopped the process; hopefully that will resolve the issue.

[KevinD]

@cwshaw if you get a chance and remember, please let me know if it fixed the issue. 🙂