Expense cannot be submitted until it’s Matched to an imported card

[Tcano]

Just received my company card and I linked it to my profile so I could book my travel. Currently uploading all my receipts for my trip and I keep getting a notification that “

This expense cannot be submitted until it is matched to an imported card transaction. If this was not paid for via card, you may edit the payment type of the expense to reflect the actual payment method.”  I used the same card for all expenses and I also have my card directly linked to my profile so I’m not sure where the discrepancy is….

[KevinD]

@Tcano card transactions can take a few days to upload into SAP Concur. If you made the purchases over a week ago, then there might the issue of your card not being assigned to you in the system. Adding your card to your Travel profile doesn't actually link your card for the importing of transactions. 

How long ago did you make the purchases?

You might want to reach out to the team at your company that is in charge of company cards and ask them. 

[Tcano]

I made the purchase yesterday and the day before