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Hi - I am auditing expense reports and expense type "Personal Car Mileage" is missing for one employee. It appears to be there for other employees. Any thoughts on how to re-add it?
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Hello @VKBerry
Verify that the employee’s Expense Group and Rule Class assignments are the same as those of the other employees. You can check this in the User Administration section. If they are correct, try reapplying them and saving the changes.
BR,
cj
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@VKBerry I agree with @cjmarimo the available expense types are driven by the Expense Group and Policy.
Also, when auditing these reports, what are you doing that shows you the available expense types? Are you trying to add a new expense type to the report to see the list of expense types or are you just looking at what expenses the users have added?
Lastly, if you send me the name of the employee in a private message, I'll take a look. I take it you are auditing reports as the Expense Processor, correct?
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Thank you both! I took @cjmarimo advice - I didn't see any difference in the Expense or Rule classes but went ahead and saved.
I just pulled his expense report to show you, and he was able to change the expense type so that must have worked 😀