Expense Report Still Processing

[pchikalla]

I submitted an expense report back in August and it is still processing. I double checked it and I accidentally marked personal expense. I never got a notification. I tried resubmitting expense today and it won't go through because it is over 60-days old. How do I fix this or who do I need to call?

[samasuraj]

Hi  @pchikalla 

Topic: Expense Report Still Processing

Please see the below. Hope this helps. 
——-  

The issue may involve an incorrect Personal Expense designation and your Company's 60-day Submission Policy.

Actions:

1.  Go to Expense → Report Library → Open Report.
2.  Check the Report Status and Audit Trail to identify where processing stopped.
3.  Contact your Expense Processor or Concur Administrator to request correction of the Personal Expense designation.
4.  Request correction of the Personal Expense designation.
5.  Request an exception to the 60-day submission rule, if necessary.
6.  Resubmit only after the Administrator/ Finance/Expense team must review the existing report and authorize any correction or late submission.

Thanks & Regards

—

Samantha Prathikantam

SF_EC & ECP / SAP Concur Consultant