Expense Report - Concur is calculating the wrong amount owed to employee

[VKBerry]

I have an expense report where the employee paid 'cash' for an AirBnB hotel stay and should be reimbursed for this. 

He has received the following: 

Daily Allowances:  $1794.00

Daily Incidentals: $130.00

MINUS Travel Meal Offset: $1864.25

Equals:  $59.75 owed to employee

Plus, the AirBnb of $743.68

Equals: $803.43 owed to employee

However, Concur is saying that the amount owed to the employee is $369.13

Does anyone have any insight as to why the system isn't refunding him for the Airbnb? 

[asansolo]

Hi @VKBerry , what is the payment method on the AirBnb expense? Can you send me the report id and I can have a quick look, please?

[VKBerry]

Hi Andrea - The payment method for the AirBnB was a personal credit card. 

In order to submit the report, we removed the AirBnB from the original and submitted that separately 

[KevinD]

@VKBerry can you send me the name of the employee, please? I'd like to take a look at the report and the totals. 

It is best to send the name in a private message to maintain the employee's privacy. 🙂