Expense Report: Available Expenses

[RMoran76]

I've built my post travel voucher, uploaded all of my receipts, but was instructed to wait for my available expenses to populate. Last week the rental car and hotel populated and still waiting for the airfare. US Bank confirmed the charge posted, but nothing is posted in SAP Concur. Why do I need the conformation from the credit card when I have the actual receipt uploaded? I would like phone number to speak with someone and go over my voucher before I submit the voucher. I'm willing to add the expense of the assistance. 

v/r

Rob

[cjmarimo · Accepted solution]

Hello @RMoran76 

It can take up to 14 days for a bank to record a charge and for it to appear in Concur.

If your bank has confirmed that they have recorded the charge, contact your company's Concur administrator to open a case with Concur Support for review.

BR,

cj

[cjmarimo · Accepted solution]

Hello @RMoran76 

It can take up to 14 days for a bank to record a charge and for it to appear in Concur.

If your bank has confirmed that they have recorded the charge, contact your company's Concur administrator to open a case with Concur Support for review.

BR,

cj

[KevinD · Accepted solution]

@RMoran76 was this for an American Airlines flight between Panama City and Billings? If so, you've already expensed this airfare. 🙂

[RMoran76]

Thank you for providing some assistance. I totally forgot I submitted an initial voucher for the airfare earlier. I was waiting on a receipt that I had already received and just had to delete the airfare from the second voucher. When you do not use SAP CONCUR on a regular basis you are out of practice. Thanks.