chaitanyagoud
Occasional Member - Level 1

Expense Pay Notification: Payment Denied

I got email as shown below:

 

Expense Pay attempted to make an electronic payment directed to your bank account that was denied payment by the banking system.

The banking system indicated the following reason for the denied payment: Invalid Swift Code provided

You should log in to Expense and verify the accuracy of your electronic payment information in the My Profile, Banking information area. Use the reason stated above as a guide to determine what about your banking information requires modification.

 

Now I have updated Bank Account, and now I need to rise ticket to update information to Administrator

1 Solution
Solution
KevinD
Community Manager
Community Manager

@chaitanyagoud if you updated your bank information, that should be all you need to do. Once the new bank information is confirmed, the system should try again to send payment. 


Thank you,
Kevin
SAP Concur Community Manager
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1 REPLY 1
Solution
KevinD
Community Manager
Community Manager

@chaitanyagoud if you updated your bank information, that should be all you need to do. Once the new bank information is confirmed, the system should try again to send payment. 


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.