Expense - Immediate Action

ErSw

Purchased airline tickets for an event 4 months from now in 2026. Receiving increasingly threatening emails about immediately completing an expense report - for travel that has not happened yet - or my card will be cancelled. What is the disconnect? In the past I have booked numerous trips for future travel and it seemed understood the expense report would be submitted at the completion of travel. Searched for a contact to help resolve and have not found one.

KevinD

@ErSw I went into your SAP Concur profile and I see two airfare purchases on a company card that have dates of 9/30/2025. These are now 48 days old. This is why you are getting the emails. These expenses need to be submitted so payment can be made to the card. Airfare is kind of the exception as this is usually purchased well before the actual travel.

Just go in and create a report and add these expenses to the report and get it submitted. That will stop the emails and stop your card from being shut off.

Thank you,
Kevin
SAP Concur Community Manager
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ErSw

So... looking for any advice how to resolve.

KevinD

@ErSw I went into your SAP Concur profile and I see two airfare purchases on a company card that have dates of 9/30/2025. These are now 48 days old. This is why you are getting the emails. These expenses need to be submitted so payment can be made to the card. Airfare is kind of the exception as this is usually purchased well before the actual travel.

Just go in and create a report and add these expenses to the report and get it submitted. That will stop the emails and stop your card from being shut off.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

ssanjuanelo

how do i set up my expense report