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I am unable to select the option for SGST + CGST (5%) instead of SGST + CGST (12%) or SGST + CGST (18%) currently available in the Concur drop down menu. Kindly guide.
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@Ranganathan are you not seeing the option to select or when you do select it, it doesn't update? We need a little more explanation of what is happening.
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Dear Sir,
As per Hotel bill i have paid 2.5% for SGST & 2.5% CGST... In total 5% claimed by hotel and same need to be selected on our Concur tool. whereas we observed there is no option available to select 5%.
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@Ranganathan Not sure how I didn't see this until now. Did you get this issue resolved?
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I am facing the same issue.
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@anandsarode those taxes are something your company configures, so it is likely they may not have been set up correctly. I won't be able to help with this. You will need to contact your company's site administrator and ask them about it. When you sign in to SAP Concur look in the Company Notes section to see if there is some sort of help option or email/phone number to contact someone.