Errors for "duplicates" that aren't duplicates - won't allow bypass to submit my expense report

[JeanaGraff]

Please help. My expense report was due yesterday and I have several line items with alerts for "duplicates" that aren't actually duplicates. I cannot find a way to bypass this in order to be able to submit my expense report.

[KevinD · Accepted solution]

@JeanaGraff the duplicate message/alert isn't what is preventing your report from being submitted. How do I know this? Two reasons; first the duplicate expense rule is set up to warn the user only to ensure they aren't submitting the same expense twice and therefore looking like they are trying to get reimbursed more than they should. Second, I actually went in and looked at your report and found the issue. I've pasted a screenshot below. You didn't attach a receipt to an expense that requires a receipt. Once you attach the receipt, you should be able to submit the report. When viewing your report, you will see a View Alerts button next to the Submit button. You just need to scroll down the entire list of Alerts to make sure you haven't missed any. 

[JeanaGraff]

Thank you Kevin, I was missing the receipt, but once I completed the missing receipt affidavit for that line item I was able to submit my expense report, bypassing the other warnings. Thanks so much for your quick help!