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LWT4
Occasional Member - Level 1

Error with entering unsubmitted expense report

Hi,

I tried to access to the expense report that is being edited, but it keeps showing an error message below:

"Sorry, but something went wrong with this task. Try refreshing the page, or sign out and sign in again."

 

I tried refreshing, logging out and re-logging in, tried using Google Chrome & Microsoft Edge browser, tried re-start the computer, but keep getting this error message...

 

Could you help with assistance?

 

Thank you!  

 

 

 

3 REPLIES 3
KevinD
Community Manager
Community Manager

@LWT4 is this your own expense report or someone else's? 


Thank you,
Kevin
SAP Concur Community Manager
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LWT4
Occasional Member - Level 1

Hi @KevinD, thank you for reply. 

It is my own expense report. I used China Didi Enterprised App to automatically interface my car hailing itinerary and VAT invoice into my CONCUR claim report, but I could not access to the claim report via CONCUR webpage, error messages keep appearing.

KevinD
Community Manager
Community Manager

@LWT4 I was able to pull up your expense report. So, you are signing in to SAP Concur and when you select the report you get the error message? Are you selecting the report from the SAP Concur home page? 

 

If so, maybe try clicking Home in the upper left and selecting Expense under Applications. From the Expense page, try accessing the report there to see if it opens. Let me know what happens.


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.