@jconway5 I'll try and help if I can, but have a question...when you are attempting to submit are you acting as a delegate or doing this from your own profile? Can you take a screenshot of the entire screen you are on where you click "Expense Trip", for me please?
Lastly, have you tried just going to the Manage Expenses screen and click Create New Report from this screen. Then once created, add the hotel expense to that report. Give this a try and see if it works or not.
I'll await your response.
Thank you,
Kevin
SAP Concur Community Manager
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Hi Kevin,
I'm acting as a delegate when doing this. I did try doing this under the Manage Expenses screen and creating a new report, but it shows no available expenses. The hotel receipt is already there under my physician's travel tab as an available expense to use... see below. After I click on "expense trip" next to the available hotel receipt is when I receive the error each time.
@jconway5 Okay, so from your screenshots, it looks like you are acting as a Travel arranger, not a delegate. I know you probably are thinking, "what is the difference between a travel arranger and delegate"? Well, a delegate is for the Expense side of things, so if you are not this person's expense delegate, you would get an error when trying to create a report. Being a Travel Arranger only affects booking travel for someone, it doesn't give you access to create reports for that person.
The fact I don't see an option for Expense in your screenshots, tells me you are probably only assigned as this person's travel arranger, not expense delegate.
Thank you,
Kevin
SAP Concur Community Manager
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