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All users are receiving this error message when they try to log in. I can't log in to put in a ticket. Can someone help resolve this?
We encountered an error processing your request. If the issue persists, please contact your Company Administrator or Help Desk with correlation_id acf63e2bdbed-c2ed68fd8651faaaea2e-1-1 for additional help.
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Also having this issue.
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Hello,
Yes we are also facing the same issue, I have checked Concur Service status and its showing as all fine, so this issue has just happened. I can't log to create an support ticket either. @KevinD please can you help and possibly log a ticket for us? I am in the EMAE region
Many thanks
Sam
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@SMyatt25 my Concur Open shows that the US data center is currently in a degradation. Did you check the US data center or the EU data center? Although you are located in EMEA, your company's site is running off the US data center.
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I too am having this issue. Is it a system issue?
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I'm having the same issue. Is there any updates from Concur?
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I am getting the same error but was able to login with the one-time email approach. However, I am getting a new error trying to view my expense report.
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No one in my company can log in either - help!
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This is getting frustrating. 13,000 employees and nobody can sign in.
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Hello all...Concur Open is showing a degradation still. That is likely why you aren't able to sign in. I'm sure we are aware of it and working on getting it fixed.