Error message : Cash Batch Definition not configured

[cmullinsny]

I have a user who is submitting an expense report - the report has been approved, but the audit trail is showing the error message:  "Entries due the employee cannot be processed because the employee does not have a [USD] cash batch definition configured for the group: [Raymond Leasing]. This payment will be handled by your company. "

What setting should my user update in her profile to be able to get payment? 

[samasuraj]

Hi @cmullinsny 

Topic: Error message: Cash Batch Definition not configured

Please see the below. Hope this helps. 
——-  

This is an Expense Reimbursement Configuration issue, not an Employee Profile Setting.

This error is related to the company's reimbursement batch configuration, not a setting the employee can correct in their profile.

Navigation: Administration → Expense Tools → Payment Manager → Configure Batches → Batch Definitions.

Since the Expense Report is already Approved and the Audit Trail states that Payment will be handled by your Company, then Finance/AP should also verify whether Manual Reimbursement is required and ensure the Employee is paid only once.

SAP documentation confirms that Employee Batch Definitions control reimbursement methods, applicable Employee Groups, Currencies, and Payment Processing.

Please contact your SAP Concur Expense Administrator or Reimbursement Manager to verify that a valid USD Employee/Cash Batch Definition is configured for the Raymond Leasing group.

Thanks & Regards

—

Samantha Prathikantam

SF_EC & ECP / SAP Concur Consultant