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dfoy1
Occasional Member - Level 1

Error Message

I submitted my expense to Motus and they said it was approved and transferred it to Concur.  I am showing an error message with Concur and not sure what it means?  This is what it says:  Error: You are not allowed to use any Motus related expense at this time.  What does this mean and what do I do?

1 REPLY 1
davidswilley
New Member - Level 1


@dfoy17 brew wrote:

I submitted my expense to Motus and they said it was approved and transferred it to Concur.  I am showing an error message with Concur and not sure what it means?  This is what it says:  Error: You are not allowed to use any Motus related expense at this time.  What does this mean and what do I do?


The error likely means there’s a restriction or policy in Concur preventing Motus-related expenses from being processed. It could be a setup issue, a policy change, or a permissions problem. Contact your Concur admin or support team to clarify why this is happening and to resolve it.

Hope! it would be helpful. For more details. Contact us.