Among the constant issues I have had with forwarded email receipts is that they have been disappearing when I have used the ExpenseIt feature in the app. The guidance I got from my most recent complaints was to convert the HTML emails to PDFs and submit them that way. Well, I forwarded a PDF receipt this morning and got the following error message.
Concur failed to process the email with the following details:
Subject title:Fwd: Thank You for Your Registering for Abundance 2025!
Email attachment:receipt_20131400450.pdf |
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Email processing was not completed due to the following reasons: |
Unexpected error occurred.Contact your administrator for further assistance. |
