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karakitt
Occasional Member - Level 2

Email receipt forwarding still not working

While it seems I'm no longer getting the "message undeliverable" error when forwarding email receipts to receipts@concur.com, now the forwarded emails simply just don't show up in my available receipts at all unless the receipt is a pdf attachment to the email, like hotel folios often are.  That means I am having to manually save all my flights and lyft receipts as pdfs, then manually load them into concur.  This whole process is taking me literal hours of time that I could be spending doing actual work.

 

Can we please get an update on when this functionality will be returned to the way it worked several weeks ago and has worked for literal years???

1 REPLY 1
hbazlen
SAP Concur Employee
SAP Concur Employee

Hi there! This is a known issue. The team is currently working on a fix for this, and it should be resolved soon. Thanks for reporting the issue! 

Best,
Hailey Bazlen-Kwan
Global Product Marketing, SAP Concur