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Hello Experts!
My client is implementing the payment manager to pay the payee and the card vendor, which is AMEX US.
A few questions came up I hope you can assist me with:
1. Card transactions will be considered only if the ER is fully approved and the batch has been set up, correct? Trying to figure out how to deal with cut-over - ER not approved and contains AMEX transactions (due to be paid).
2. Is it possible to set up automated alerts/emails both to the payee and to the EPM admins (payment manager) if a payment does not go through, e.g. a batch gets sent for payment but gets rejected from an employee's personal bank account due to an incorrect account number.
Thank you in advance!